Missing items-Solitaire Home Story
I am partially wondering if this is the right place to post since it is unclear where to go for issues like this, but I recently purchased a bundle in Solitaire Home Story and despite the gems being deducted from my total, the game said the transaction errored and was cancelled or unable to be completed-meanwhile like I said, the gems were deducted and no items, is there anything to be done?..
Hello! We can reach out to EA Help directly to open a case for investigating any issues concerning our account. Regrettably, discussions pertaining to account and payment information are not disclosed here in AHQ to ensure the protection of your privacy and security.
EA Help > I want to check my order status - Pogo
Click on Chat With Us and follow the steps to open a case.
Hope everything works out for you & Take Care
