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rockets1202Gi's avatar
rockets1202Gi
New Rookie
3 years ago

Missing Player-5 In-Game Award Badge: Boggle Bash 2

I never received the in-game award "Player-5" badge in Boggle Bash 2 for reaching level 30. This has been a known issue for other players that the game skips over the in-game award badges if you reac...
rockets1202Gi's avatar
rockets1202Gi
New Rookie
3 years ago

Yes, I cleared browser cache. Tried submitting another trouble case ticket (129461256) but it still says "waiting on player" as status as soon as I submit. My other cases have been marked as "fixed" but I still haven't received the Player-5 badge.

So I don't know what else to do so someone can fix this.

EA_Illium's avatar
EA_Illium
Icon for EA Staff (Retired) rankEA Staff (Retired)
3 years ago

HI @rockets1202Gi I'm not sure what might be happening when creating a case, to check do you always get one contact option. For ex, just email?

Also for the Pogo issue, I would be happy to pass this on to the team, would it be possible to get the following?

Screen Name:

Date you completed the challenge:

  • rockets1202Gi's avatar
    rockets1202Gi
    New Rookie
    3 years ago

    Yes, only email option.

    Screen Name: rockets1202

    Date completed the challenge:‎ Wednesday, ‎November ‎30, ‎2022 (Player-5 In-Game Award Badge for reaching level 30)

    Thank you!!

    • rockets1202Gi's avatar
      rockets1202Gi
      New Rookie
      3 years ago

      Still haven't received the badge yet..

      • rockets1202Gi's avatar
        rockets1202Gi
        New Rookie
        3 years ago
        Okay, I tried submitting another case report (140346786) on this issue, but once again it states "waiting on player" as status.

        Once again when finishing a game of Boggle Bash 2, a level skipped over in game award badges. In a recent patch notes on January 24 that was posted, it stated that this was resolved ("Resolved players not receiving player badges when players score more game points than the required criteria."). But it was not.

        When I was playing today, it skipped over awarding me Player-7 badge (reaching  level 40) and did the same thing for Player-5 badge (reaching level 30).

        I would really appreciate if I could be rewarded these badges that I earned.

        This issue I reported in December last year when this originally happened (skipping over Player-5) and still haven't got resolved.

        Thank you!

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