Forum Discussion

sprtsfn7's avatar
sprtsfn7
5 years ago

[Monitoring] Unable to Open Gifts, Button unresponsive

I have received 44 gifts from Pogo, when I click open gifts it won't open. Someone please help me. I've been trying to get this resolved for 2 month's. This is frustrating and ridiculous. Thank You f...
EA_Illium's avatar
EA_Illium
Icon for EA Staff (Retired) rankEA Staff (Retired)
5 years ago
@sprtsfn7 Do you get an error message when trying to open them?
CTauthor's avatar
CTauthor
Seasoned Novice
5 years ago

I have 17 unopened gifts.  No error message.  When I click on "See Gift" nothing happens.  ALL of the rest of the page works fine - I can click on prior gift badges, change the number of badges shown per page, etc.  I just cannot open the last 17 gifts I have received.,

  • CTauthor's avatar
    CTauthor
    Seasoned Novice
    5 years ago

    Unopened gift count now up to 21.

    • CTauthor's avatar
      CTauthor
      Seasoned Novice
      5 years ago

      Like others, this problem of being unable to open Pogo gifts has been going on for MONTHS.  It would be appreciated if someone actually LOOKED Answers HQ forum and provide some HELP!!!

      • EA_Rtas's avatar
        EA_Rtas
        Icon for Community Manager rankCommunity Manager
        5 years ago
        @CTauthor Hey there, so you don't receive any error messages when attempting to open the gifts is that correct?

        Can I ask which browser you are using?

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