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39c2c9e62e6c92a's avatar
39c2c9e62e6c92a
4 years ago
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Need help with Tri-Peaks

Hello,

I'm playing Tri-Peaks and draw cards are turning over multiple cards when I click top card. This started 12/25/21, is any one else having this problem?

Thank You for your time.

  • EA_Illium's avatar
    EA_Illium
    4 years ago

    Hi @39c2c9e62e6c92ad,   

      

    Thanks for letting us know about this, Depending on the device and web browser you are using can you try going through the steps below to see if this continues?  

      

    • Restart your device and modem/router then try to load your game   
    • Clear your Cache/Cookies (<-- link) 
    • Check your Device (<-- Link) for updates, Check for Browser (<-- link) Updates   
    • Check your device meets the Requirements (<-- click here) to play POGO games  

    If you continue to run into issues Please Let us Know what device and browser your using, as well as share a Screenshot of the Error or a DxDiag(PC) / System Info (Mac) of your device and we, can share this with the team.  

      

    Thanks!  

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  • EA_Illium's avatar
    EA_Illium
    Icon for EA Staff (Retired) rankEA Staff (Retired)
    4 years ago

    Hi @39c2c9e62e6c92ad,   

      

    Thanks for letting us know about this, Depending on the device and web browser you are using can you try going through the steps below to see if this continues?  

      

    • Restart your device and modem/router then try to load your game   
    • Clear your Cache/Cookies (<-- link) 
    • Check your Device (<-- Link) for updates, Check for Browser (<-- link) Updates   
    • Check your device meets the Requirements (<-- click here) to play POGO games  

    If you continue to run into issues Please Let us Know what device and browser your using, as well as share a Screenshot of the Error or a DxDiag(PC) / System Info (Mac) of your device and we, can share this with the team.  

      

    Thanks!  

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