no badges showing in games

Hey there, @smbdirect.

Is this in regards to the Flash chat or the new Pogo chat?

Arrenai 🐱

Did you receive an awesome, helpful response? 👍 +XP!

Was your issue resolved by a great post? 🙌 Accept as Solution

ASK. ANSWER. LEVEL UP.

I don't mean chat, but when I play ANY game NO badges show next to all user names that are playing that game. Badges were always showing before. Why the change now? I have a new badge and I'd love to see it while playing games.

Hey there, @smbdirect. 

I apologize for any confusion. The player lists are from the chat itself, not from the game.

I did pull up chat on Pogo Slots and took a look at the name list. While many don't have their favorite badge chosen, there was one that did and it showed up. (Screennames edited out.)

To help track down this issue, which game are you not seeing the badge icons for? Is this on the new Pogo experience or on Pogo Classic?

Arrenai 🐱

Did you receive an awesome, helpful response? 👍 +XP!

Was your issue resolved by a great post? 🙌 Accept as Solution

ASK. ANSWER. LEVEL UP.

Hi

I'm not seeing badges on any games I play on both classic and new experience. One or two badges sometimes are seen.

Hey there, @smbdirect.

I know there's been some trouble with the favorite badges showing up on the Flash chat in Pogo Classic. However, any badge or mini you have showing up as your avatar on the new Pogo experience should show up in the chat.

I took a look at your new Pogo experience profile, and it looks like you still have Spike selected as your avatar (which may be your default), so you'll need to set your favorite badge as your avatar to see it in chat.

Arrenai 🐱

Did you receive an awesome, helpful response? 👍 +XP!

Was your issue resolved by a great post? 🙌 Accept as Solution

ASK. ANSWER. LEVEL UP.

Hi

How do I do that? What about everyone else's badge? Why aren't they showing up in the chat rooms? They ALWAYS used to, right next to their user names. I love seeing other people's badges.

Thank you

Hey there, @smbdirect. Sure! I'll be happy to walk you through it.

There's two parts, since you don't have any favorite badges set on the new Pogo yet.

To set your favorite badges:

1. Click on your avatar in the upper right corner to open the avatar menu
2. Select My Profile
3. In the About Me section, click on EDIT next to the Favorite Badges
4. Using the filters on the left-hand side, narrow down your badge types and then click to select
5. Click Save Changes to save your favorite badges

You can have up to 4 favorite badges.

Now that you have favorite badges, you can select them as your avatar.

To select an avatar that shows in chat:

1. From your Profile page, click on the pencil icon next to your avatar
2. Your mini should be the top left option, and the rest of the row is your favorite badges
3. Click on the avatar you'd like to use

Please let me know if you have any questions.

Arrenai 🐱

Did you receive an awesome, helpful response? 👍 +XP!

Was your issue resolved by a great post? 🙌 Accept as Solution

ASK. ANSWER. LEVEL UP.

Hey there, @smbdirect.

I'm just checking in. How did it go with setting your badge as your icon for the new chat?

Arrenai 🐱

Did you receive an awesome, helpful response? 👍 +XP!

Was your issue resolved by a great post? 🙌 Accept as Solution

ASK. ANSWER. LEVEL UP.

Hi

You are NOT understanding what I am talking about. Go into Bingo luau and click on a chat room. Make sure the room has at least 5 or more people in it. You will see that no one has a badge showing next to their user name. Why has POGO stopped this? There ALWAYS was a badge next to the user name!

Thank you

Hey there, @smbdirect.

That type of chat that Bingo Luau uses is specifically the Flash chat. As mentioned in Post #6, there is a known issue with the player's selected favorite badges not displaying in Flash chat. Thanks for your added report.

Arrenai 🐱

Did you receive an awesome, helpful response? 👍 +XP!

Was your issue resolved by a great post? 🙌 Accept as Solution

ASK. ANSWER. LEVEL UP.