Forum Discussion

New Rookie

7 months ago

Solved

None of the games is loading

First, it was the weekly games that were not loading. Now, the daily games will not load. I've lost two days of non-play, and I am a paying POGO member. I have cleared the cache, run security programs, and ensured everything was updated. Please fix and/or advise.

firefox

technical issues

ble55e5
7 months ago
Everything is working now, but to answer your questions:
Desktop - Mozilla Firefox (also updated)
Blank screen - blue on some games - black on others.
I'm not sure if it was a Mozilla issue since it had just been updated.
Thanks for your attention and quick response.😃

3 Replies

abbycattx
Hero+
7 months ago
ble55e5
Hello!
I understand how frustrating it is to lose playing days as a paying member. Since you've already cleared cache, run security programs, and updated everything, let's try to identify what's happening to the best of our capability:
What device and browser are you using? (Windows/Mac/tablet, Chrome/Safari/Edge/Firefox)
When games won't load, what exactly happens? (Blank screen? or Error message?)
ble55e5
New Rookie
7 months ago
Everything is working now, but to answer your questions:
Desktop - Mozilla Firefox (also updated)
Blank screen - blue on some games - black on others.
I'm not sure if it was a Mozilla issue since it had just been updated.
Thanks for your attention and quick response.😃
abbycattx
Hero+
7 months ago
ble55e5
Glad everything worked out and best of luck to you 🎉