5 years ago

no credit

No credit for in Badge Marathon for Solitaire, Snowbird or Word Search. Tried both Safari and Chrome with the same results.

EA_Arrenai

EA Staff (Retired)

5 years ago

Hey there, @thatscguy.

I'll be happy to look into it. As there's two badges for each game in the challenge, which badge laps are you working on? Just referring to them by the number on the badge would work.

I look forward to hearing from you.

Arrenai 🐱

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thatscguy
5 years ago
They are in the Badge Marathon and no numbers are showing up. The games are Solitaire Blitz, Snowbird Solitaire and Word Search Daily. A few of the other challenge games that I played gave credit so don't know the issue. Thanks.
- EA_Arrenai
  EA Staff (Retired)
  5 years ago
  Hey there, @thatscguy.
  
  Unfortunately I'm still having some difficulty pinpointing which badges you're having difficulty with. Out of the ones listed below, which are you not getting credit for? I will be happy to take a look.
  
  Solitaire Blitz
  
  Lap 15 - Win 8 games in 2 weeks!
  
  Lap 16 - Clear 60 card stacks in 3 weeks!
  
  Snowbird Solitaire
  
  Lap 13 - Win 8 games in 2 weeks!
  
  Lap 14 - Make 25 streaks in 3 weeks!
  
  Word Search Daily
  
  Lap 19 - Complete 9 Daily Puzzles in 2 weeks!
  
  Lap 20 - Complete 12 bonus puzzles in 3 weeks!
  
  To help with telling them apart, you can check the number on the badge itself. 🙂
  
  Hey there, @OpheliaDharmit.
  
  Thanks for the badge names for yours. It helps a lot.
  
  For Marathon lap 20 in Word Search Daily, you'll want to ensure that the words are hidden for bonus points. This should allow you to get the credit towards it.
  
  As for the Calm Reflection badge, it should have similar requirements to the Lap 5 from the marathon. Can you try clearing your browser cache, and/or trying another browser to see if it improves tracking? I'd like to see if there's old or outdated that may be blocking that one for you.
  
  Arrenai 🐱
  
  Did you receive an awesome, helpful response? 👍 +XP!
  
  Was your issue resolved by a great post? 🙌 Accept as Solution
  
  ASK. ANSWER. LEVEL UP.
  - thatscguy
    5 years ago
    14, 16 and 20; plus when I try to click on the Badge Marathon button I get the mixed icons again and cannot proceed.
OpheliaDharmit
5 years ago
I'm also not getting credit for those Marathon badges.. Jungle Gin and Word Search. I got 4 towards the 12 gin needed for Jungle Gin but then it stopped giving credit.
- OpheliaDharmit
  5 years ago
  @OpheliaDharmit Actually, it's the Golden Hand Lap 20 Word Search that I'm not getting credit for and the Calm Reflection free badge in Jungle Gin. I got credit for the first few gins called but then it stopped giving me credit.