Forum Discussion

5 years ago

no credit

No credit for in Badge Marathon for Solitaire, Snowbird or Word Search. Tried both Safari and Chrome with the same results.

thatscguy

5 years ago

14, 16 and 20; plus when I try to click on the Badge Marathon button I get the mixed icons again and cannot proceed.

EA_Arrenai

EA Staff (Retired)

5 years ago

Hey there, @thatscguy. Thanks for the update!

For lap 20, have you tried the steps I listed above for turning off the word list for the bonus puzzles? I was working on that badge over my lunch break, and got credit for every game.

Additionally, have you tried clearing your browser cache yet? With the icons mixing up for you, it sounds like that may be necessary. Clearing your cache can help a lot if older information is keeping a badge from progressing. Trying another browser, just to test, can help as well.

Arrenai 🐱

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thatscguy
5 years ago
Cache has been cleared on Safari and the mixed icons are even worse; also rebooted, etc.
- EA_Arrenai
  EA Staff (Retired)
  5 years ago
  Hey there, @thatscguy.
  
  I know you mentioned you used Chrome earlier in terms of the game credit, but does it also occur for the icon issue?
  
  To help track this down, can you share a screenshot of how the mixed icons look? It would help a ton.
  
  Here's the information on how to take a screenshot regardless of your PC's operating system:
  
  How to take a screenshot on Windows
  
  How to take a screenshot on macOS
  
  Screenshots can help us see what you're seeing. I look forward to hearing from you.
  
  Arrenai 🐱
  
  Did you receive an awesome, helpful response? 👍 +XP!
  
  Was your issue resolved by a great post? 🙌 Accept as Solution
  
  ASK. ANSWER. LEVEL UP.
  - thatscguy
    5 years ago
    Now that there is a banner stating that the current Safari version is not supported, I have been using Chrome. However, I am still not getting credit for the previously mentioned games.