Forum Discussion

6 years ago

no credit

No credit for in Badge Marathon for Solitaire, Snowbird or Word Search. Tried both Safari and Chrome with the same results.

EA Staff (Retired)

6 years ago

Hey there, @thatscguy.

I know you mentioned you used Chrome earlier in terms of the game credit, but does it also occur for the icon issue?

To help track this down, can you share a screenshot of how the mixed icons look? It would help a ton.

Here's the information on how to take a screenshot regardless of your PC's operating system:

Screenshots can help us see what you're seeing. I look forward to hearing from you.

Arrenai 🐱

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6 years ago

I have finished all the badges, but this one that I finished several days ago keeps showing like this:

EA_Arrenai
EA Staff (Retired)
6 years ago
Hey there, @furnishhl89.

That's really odd. I also see that you have completed all 30, but I don't see the badge at the moment. Does the challenge show active when you're in the game?

Can you give something a try for me? Please try completing one more level just to see if it pushes the data regarding the challenge and let me know how it goes.

Arrenai 🐱

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furnishhl89
6 years ago
No active badges show up in the game panel. I tried playing another level the other day, and again just now. No change in the status of the badge ☹️
EA_Arrenai
EA Staff (Retired)
6 years ago
Thanks so much for the info, @furnishhl89.

I'll send this over to the Pogo team to look into and investigate the issue of the missing badge. We really appreciate the report.

Arrenai 🐱

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