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ble55e5's avatar
ble55e5
New Rookie
19 days ago
Solved

None of the POGO games will load

Since 1:00 P.M. on Wednesday, 9/24/25 (EST), none of the games on POGO would load. I've completed all the troubleshooting checks twice. When I open a game, I get either a white, blue, or black scree...
technical issues
  • ble55e5's avatar
    ble55e5
    15 days ago

    Thank you for responding. I apologize for the delayed response. I did discover that my internet speed had decreased substantially. I had to have my ISP reset my Ethernet and WIFI. Afterwards, everything performed flawlessly! I didn't see this as an option in the comment threads, so it might be a worthy subject to discuss within the community.

    Thanks, again 😍

ble55e5's avatar
ble55e5
New Rookie
15 days ago

Thank you for responding. I apologize for the delayed response. I did discover that my internet speed had decreased substantially. I had to have my ISP reset my Ethernet and WIFI. Afterwards, everything performed flawlessly! I didn't see this as an option in the comment threads, so it might be a worthy subject to discuss within the community.

Thanks, again 😍

abbycattx's avatar
abbycattx
Hero
15 days ago

ble55e5​ 

Thank you for responding back and you make an excellent point often overlooked, most people do not test their internet speed. At times you can see the suggestion of power cycling in threads (which I suggest doing at least once to every other month > More Users = More Strain). However, power cycling will not clear stale routing tables, congestion paths, push firmware updates or configuration changes (full backend reset).

Thanks for the great discussion and bringing up this topic. I will develop a posting about this in the near future for our community.

Enjoy your speedy new service and take care 🐈‍⬛

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