PLEASE tell me what to do to get the new Jigsaw pieces to move!
Please tell me what to do to get the Jigsaw pieces to move..nothing I've tried is working!
Forum Discussion
Just a few days and hate it already. So many glitches and huge display is annoying. Jigsaw pieces jerky and won't place properly. Solitaire cards take several attempts to move properly. Will stop playing for a week or so to see if glitches ironed out. Most likely will not renew membership after 10+ years of paying to play.
@kathrynbrooks57.,I haven't experienced these problems but I have read comments from a few others who have had similar experiences.
I will make 2 suggestions. Maybe one of them will help.
First try using a different browser for a game when it doesn't work properly. Google Chrome is a good alternative browser to use and it can be downloaded for free from the Google website. I have some problems with a few games using Microsoft Edge but when I use Chrome, those problems don't occur. For example, when moving the dolls at the Trizzle game, the entire game board moves when I use the Edge browser, which is not supposed to happen.
2. If you have not cleared out the cache (memory) of the browser you are using recently do that. When the cache becomes full, the browser is unable to store more information and problems occur, such as slow game play, slow loading or failure to load, game freeze, being kicked out of a game, and sometimes other problems. Having difficulty moving the game pieces is not a problem I've experienced from a full cache, but it might happen.
If you need guidance on how to do this, click on the link below which discusses the importance of clearing your browser's cache, which instructions on how to do it for the major browsers.
https://answers.ea.com/t5/Pogo-Classic/Importance-of-clearing-your-browser-s-cache-at-Pogo/m-p/7896416#M187015
If you try these suggestions and still have the same problems, write back and let us know. There is an EA community manager here to help as well as other experienced players who may have other suggestions.
thanks, tried 3 'supported' browsers before posting. actually, attempted ALL suggestions as they had already been posted as responses to others. was able to at least move the pieces today, although still annoying.
