Forum Discussion
16 Replies
- EA_Arrenai6 years ago
EA Staff (Retired)
Hey there, @wtatlo.
As the thread you replied to was several years old and in regards to the previous version of Pogo Addiction Solitaire, I went ahead and moved your post off into its own thread to be worked out. 🙂
While the previous version of Pogo Addiction Solitaire may have required Java, the new version doesn't require Java or any other additional plugins to play. It is an HTML5 / HD game, so it runs natively in your browser if you use Chrome, Edge or Firefox.
When you try to load Pogo Addiction Solitaire, do you run across any error messages? What happens when you try to load a game?
Arrenai 🐱
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It states error. When I try to reloed it........I get the same.....NOTHING !!!! Bill
@wtatlo What browser are you using? Have you tried a different one than you normally use to see if ir works?
- @Moogan1201 it loaded in firefox but not in chrome
- EA_Arrenai6 years ago
EA Staff (Retired)
Hey there, @abc550102666. That's good to hear that it's working in Firefox for you.
What version of Chrome are you using right now? There's been some recent updates, and that may affect how the game plays for you.
One way to tell versions is by checking the Pogo Compatibility Tool, which will list the version you are currently running in the system information. However, you can also check through the browser itself by clicking the menu button (the 3 dots), selecting Help, and then About Google Chrome.
Arrenai 🐱
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- @EA_Arrenai I am running chrome Version 81.0.4044.122 (Official Build) (32-bit), it still will not load.
- EA_Arrenai6 years ago
EA Staff (Retired)
Hey there, @abc550102666. Thanks so much for the info.
You mentioned it's a 32-bit browser. Are you running a 32-bit version of Windows or 64-bit? Also, are you on Windows 7, 8, 8.1 or 10?
Arrenai 🐱
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64 bit windows and windows 7
- EA_Arrenai6 years ago
EA Staff (Retired)
Hey there, @abc550102666.
If you have the 64-bit OS, let's try downloading the 64-bit version of the browser. It should help with memory usage in the game.
You can find the download link for Google Chrome 64-bit here. You may need to uninstall the existing Chrome you have before installing the new one, so I recommend either syncing your Google account or backing up your bookmarks and other features first.
Arrenai 🐱
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- @EA_Arrenai why should I do all that if that is the ONLY GAME I am having loading problems. Facebook games also work fine
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