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wtatlo's avatar
6 years ago

Pogo Addiction Solitaire doesn't load

I still can't load the game. I do....Have the newest version of java installed. Sooooooooooooo.....What is up ?? I really like the game and need you..Yes you to get it fixed.

[CM Edit: Removed ALL CAPS to adhere to the Answers HQ rules.]

16 Replies

  • EA_Arrenai's avatar
    EA_Arrenai
    Icon for EA Staff (Retired) rankEA Staff (Retired)
    6 years ago

    Hey there, @abc550102666.

    I understand. Each game does have its own requirements, and this could help determine if there's an issue with how the game is processing memory. In general, it's good to make sure your browser matches your OS in terms of whether it's 64-bit or 32-bit. Another alternative would be to try another browser to see if that would work.

    Arrenai 🐱


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  • I told you the wrong bit I am using. I am using 64 for both. I read it wrong. The game still will not load

  • EA_Arrenai's avatar
    EA_Arrenai
    Icon for EA Staff (Retired) rankEA Staff (Retired)
    6 years ago

    Thanks for the update, @abc550102666

    Just to verify, how much RAM are you running on that computer? 

    To find that, on your keyboard just hold down the Windows key and press Pause Break (it is commonly in the keys between your main keyboard and number pad).

    From there, please look at the section that says Installed memory (RAM).

    Arrenai 🐱


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  • EA_Arrenai's avatar
    EA_Arrenai
    Icon for EA Staff (Retired) rankEA Staff (Retired)
    6 years ago

    Hey there, @abc550102666.

    It looks like you may be running less system RAM than we recommend for Pogo. It is recommended to have at least 8 GB RAM to run all Pogo games, and you reported to have 4 GB RAM. While some games may work okay with 4 GB, 8 GB RAM will have the best experience across the board with loading and game speed. We can't guarantee a game will run under 8 GB RAM.

    While RAM is a part of computers that is very easy to upgrade compared to other computer parts, if you don't have that option available to you, you may try a few things to free up available memory for your games:

    • Make sure no additional browser tabs are open outside of your game. Some common websites and social media takes up a lot of memory.
    • If you have other programs running, such as music, video, or chat programs, try closing them out before playing your game.

    Please let me know how it goes.

    Arrenai 🐱


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  • All of a sudden, a few days ago my Addiction Solitaire stopped loading, just a blue page comes up. No other game problems nor did I change browser. Have you got yours to run? If so, how? 

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