Not getting credit and the game keeps freezing up on Pogo Daily Sudoku. [CM edit - Updated title for clarity]

I even updated my operating system which is Chrome. The game was fine every day until I started playing the August 20th 2020 puzzle. Once I complete the puzzle the box comes up showing how many points I got and how many stars I got but when the button shows up to hit Continue - I click on that and it turns a neon green shaded color and it freezes. I get out of the game and go back in and it goes back to the same puzzle I just completed that got frozen and I complete it again and instead of trying to hit continue I tried hitting the X button on the box to go back to the calendar but it won't even let you click the X button.Trying to reach out to Pogo is ridiculous as they don't respond and they don't fix the issues. It doesn't matter how many times you try. Another thing is that if you aren't a Pogo Member - it won't let you make the screen big which is stupid because that should have nothing to do with being a member or not. Being able to make your screen big doesn't have anything to do with membership so that is something dumb that Pogo is doing.Pogo is getting rid of Flash games, Java games, the popular games etc so what does that leave and why should we pay 40 bucks a month to have so much less than before.The Pogo system is getting so much worse than it used to be !!!!!

Hey there, @Bobbie2577. I'm sorry to hear that. To get started in figuring out what's going on, have you tried the HTML5 troubleshooting linked earlier in the thread? Arrenai 🐱 Did you receive an awesome, helpful response? 👍 +XP! Was your issue resolved by a great post? 🙌 Accept as Solution ASK. ANSWER. LEVEL UP.

Hey there, @jitteryLinda834. I apologize for the wait. When you state you are not getting credit, is it for a specific badge or challenge? I'd love to look into this further for you. As for the game freezing, please give our HTML5 troubleshooting a try and let me know how it goes for you. Arrenai 🐱 Did you receive an awesome, helpful response? 👍 +XP! Was your issue resolved by a great post? 🙌 Accept as Solution ASK. ANSWER. LEVEL UP.

Hey there, @jitteryLinda834. I'm just checking in. Did you have a chance to try the troubleshooting? Additionally, which challenge are you having trouble with getting credit towards? Arrenai 🐱 Did you receive an awesome, helpful response? 👍 +XP! Was your issue resolved by a great post? 🙌 Accept as Solution ASK. ANSWER. LEVEL UP.

Pogo Daily Suduko keeps freezing. It hasn't been doing that but then all of a sudden today it started freezing. When I get off the computer and go back into the game it brings me back to finish the puzzle it originally freezed up on and then when you complete it and hit continue it freezes again and it won't move to the calendar or anything else. It won't go back to calendar so i can go to the next puzzle to do.No matter what I do - it won't stop bringing me back to the same puzzle to complete which is like a few steps and i'm done and then it counts your points and gives me three stars but hitting continue is when it freezes up. It won't even let me X out of that box to go back to the calendar.

Pogo Daily Sudoku - Not getting credit / game freezing

14 Replies

EA_Arrenai
EA Staff (Retired)
5 years ago
Hey there, @pegmolin8389.

In your case, when you say you're not getting credit in Pogo Daily Sudoku, as well as other games, which credit are you missing? Is it challenge credit towards a badge? If so, which badges are you not getting credit for?

Arrenai 🐱

Did you receive an awesome, helpful response? 👍 +XP!

Was your issue resolved by a great post? 🙌 Accept as Solution

ASK. ANSWER. LEVEL UP.
EA_Arrenai
EA Staff (Retired)
5 years ago
Hey there, @pegmolin8389. I'm just checking in. Are you still having difficulty getting credit in your games? If so, what type of credit are you missing? It will help a lot in figuring out what may be going on.

Arrenai 🐱

Did you receive an awesome, helpful response? 👍 +XP!

Was your issue resolved by a great post? 🙌 Accept as Solution

ASK. ANSWER. LEVEL UP.
sometime17
5 years ago
@jitteryLinda834 happening today, yesterday, and day before. cant win badge.
chrixri
5 years ago
Still not fixed, still no mention of 'we're working on it'.

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Pogo Daily Sudoku - Not getting credit / game freezing

14 Replies

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