Forum Discussion

Seasoned Newcomer

3 years ago

Pogo Daily Sudoku 'streak' issue not answered

Sudoku Daily Streak, NOT functioning correctly. I play and complete multiple levels Daily and have had to purchase Flames with Gems, more than once, to keep my Streak going, I get the message stating...

newgrandpaofone

2 years ago

My daily progress in POGO Daily Sudoku isn't updating. I keeps saying I missed day when I haven't and when I use the flame to keep the streak going it take it I do it and when I come back it still says I missed days.

Does anyone know how to actually get help from EA? When I try to get help, it keeps sending me in circles.

EA_Illium
EA Staff (Retired)
2 years ago
Hey @newgrandpaofone

Thanks for taking a moment to let us know what you're running into with Pogo Games, When you have a moment could we start by giving the following steps a try?

Try restarting your device and potential your internet equipment

Clear your Web browser Cookies/Cache

Check if your device has updates, as well as your web browser

Try downloading and using a different web browser (Google Chrome, Microsoft Edge, or Firefox)

If you continue running into issues playing your games, Would it be possible to get the following information?

Screenname:

What Device are you using?

Which web browser do you play on?

Do you get an error message at all?

Thanks and have a Great Day!