Forum Discussion

Axs3774Sxa5763's avatar
Axs3774Sxa5763
6 years ago
Solved

Pogo is so slow

Why is the jigsaw puzzle so slow lately?  I can't play it because it's so aggrivating!!

  • EA_Arrenai's avatar
    EA_Arrenai
    6 years ago

    Hey there, @Axs3774Sxa5763. I'm just checking in. Are you still having difficulty with Jigsaw Treasure Hunter HD?

    While I don't have the tech details from your Pogo Compatibility Tool yet, we can try some generic troubleshooting with the HTML5 troubleshooting. Can you give that a try and let me know how it goes for you?

    I look forward to hearing from you.

    Arrenai 🐱

    Did you receive an awesome, helpful response? 👍 +XP!

    Was your issue resolved by a great post? 🙌 Accept as Solution

    ASK. ANSWER. LEVEL UP.

2 Replies

  • EA_Arrenai's avatar
    EA_Arrenai
    Icon for EA Staff (Retired) rankEA Staff (Retired)
    6 years ago

    Hey there, @Axs3774Sxa5763. 

    I'd love to look into this for you. To start, can you share some of your Pogo Compatibility Tool system information? It can help get us started on troubleshooting and would help a lot.

    Arrenai 🐱

    Did you receive an awesome, helpful response? 👍 +XP!

    Was your issue resolved by a great post? 🙌 Accept as Solution

    ASK. ANSWER. LEVEL UP.

  • EA_Arrenai's avatar
    EA_Arrenai
    Icon for EA Staff (Retired) rankEA Staff (Retired)
    6 years ago

    Hey there, @Axs3774Sxa5763. I'm just checking in. Are you still having difficulty with Jigsaw Treasure Hunter HD?

    While I don't have the tech details from your Pogo Compatibility Tool yet, we can try some generic troubleshooting with the HTML5 troubleshooting. Can you give that a try and let me know how it goes for you?

    I look forward to hearing from you.

    Arrenai 🐱

    Did you receive an awesome, helpful response? 👍 +XP!

    Was your issue resolved by a great post? 🙌 Accept as Solution

    ASK. ANSWER. LEVEL UP.

About Pogo Technical Issues & Bugs

Join the Pogo community to talk about game issues, browser and HTML5 troubleshooting, and report bugs in the games.4,891 PostsLatest Activity: 29 minutes ago