Forum Discussion

Kermitthefrog99's avatar
Kermitthefrog99
2 years ago
Solved

Pogo member helping member forums

Hello, when I am trying to read the pogo member helping member forums i keep frequently getting 504 Gateway Time-out I was wondering what is causing that and can it be fixed?
  • EA_Illium's avatar
    EA_Illium
    2 years ago

    Hi @Teeeeener 

    Thanks for trying those steps, To confirm you use Firefox on a MAC? 

    Checking now I can load the Pogo Forums as intended: https://games-forum.pogo.com/?silentAuthAttempted=true

    If you continue getting a bad gateway error, would it be possible to test on a different internet network, or another browser, or another device to see if this continues?

    Also, if you haven't we could try the following troubleshooting:

    • Restart your device and modem/router then try to load your game     
    • Check your Device (<-- Link) for updates, Check for Browser (<-- link) Updates     
    • Try with your Browsers Incognito/Private Mode (This may require you to manually sign in)  
    • Check your device meets the Requirements (<-- click here) to play POGO games   

    Thanks!

Teeeeener's avatar
Teeeeener
2 years ago

okay! someone is reading this, and I finally got in. Thank you to whomever!

Teeeeener's avatar
Teeeeener
2 years ago

Constant 504 Gateway Time-out

I cannot get in to https://games-forum.pogo.com/ so MANY times...yesterday never got in at all. Today again same problem. Can EA PLEASE fix this incessantly repeating problem of the 504 Gateway Time-out? This error occurs at trying to access the forum and also within the forum when clicking links to posts too.

When I get into the forum, the Merge Academy hints and discussions are helpful.

Thanks.

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