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Is anyone going to get back to me on this issue? I've attempted to play Pogo Slots Nile's Purramid on several different computers outside of my network and inside of my network. Not sure why I pay for something that is apparently not supported! Will someone please take a look into this issue and get back to me with some form of an update?
Thank you.
- abbycattx6 months agoHero
Hello! Sorry to hear about Pogo Slots not loading for you, I double checked the game before replying to you and was able to access the game. Would you mind trying the troubleshooting steps outlined in the second comment above to see if this will help resolve the issue?
Please feel free to reach again and let us know how it goes!
- AngieMaeCritt6 months agoNew Rookie
I have done all the troubleshooting steps, it's the same if I play in edge or chrome. I've tried on my ipad, nothing. I definitely have a computer that can handle pogo games. My router is updated, my systems are updated. I can play the other one fine but this is the one that I have the bonus items one (like the wild and whatnot). It sounds like it's playing but it won't let me click any buttons. If I let it run long enough, I get this screen. I'm not sure what else to do.
- abbycattx6 months agoHero
Thank you for the screenshot! This error often appears when in web browsers page or resource fails to load properly. Here are a few steps you can try to resolve the problem.
Refresh: While on the page with the sad face, hit the refresh button. Sometimes, simply refreshing the page can fix the error.
Microsoft Edge Update Browser: Microsoft Edge update settings - Microsoft Support
Browser Updates: Update Google Chrome - Computer - Google Chrome Help
Reset Chrome Settings: Reset Chrome settings to default - Google Chrome Help
Please take the time to closely review the steps before making in changes to your device. These suggestions are based on past experiences on resolving this issue and are voluntary options. Further research and details can be conducted by performing an online search about "sad pixel face error".
Feel free to reach out again and let us know how it goes!
- 70acf17c91d2d6156 months agoSeasoned Novice
I've tried all the troubleshooting suggestions. I've even tried going to another networked locations and used a couple different computers and browsers with same results. I can play the Pogo Slots Grant's Garden without any problems and Nile's Purramid completely locks up and all you can hear is the spin sound. I've attached a screenshot and there is no graphics in the slot fields.
- AngieMaeCritt6 months agoNew Rookie
I hate that we're paying for something we can't use and you've had this issue for a month. I've tried playing around with my anti-virus to make sure pogo was exempted for being blocked. This is wild.
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