Forum Discussion

gooscrew's avatar
4 years ago

Pogo Slots Picker Bonus Crash

Pogo Slots crashes when I get the Picker Bonus, several times today.  I have cleared the cache as well as reset the browser (which needs to be done every time to continue playing).  This is making the Holiday Badge completion difficult, as I lose coins and progress for the game.  When Bonus Picker is activated the whole screen turns blue.  The only way to continue playing is to completely leave the browser and go back in and start over.  

9 Replies

  • @gooscrew 

    I’ve never had this happen. Have you tried a different browser than you normally use to see if you have better results? I use Chrome and have no issues.

  • gooscrew's avatar
    gooscrew
    4 years ago

    I use Chrome as well.  This is the first issue I’ve had with the game.  But it happened all morning while I was on.  

  • I have been having the same problem. Never had this happen before now

  • My computer is doing the same thing. even on different browser for sever months now. 

  • EA_Illium's avatar
    EA_Illium
    Icon for EA Staff (Retired) rankEA Staff (Retired)
    4 years ago

    Hi @gooscrew,   

      

    Thanks for letting us know about this, Depending on the device and web browser you are using can you try going through the steps below to see if this continues?  

      

    • Restart your device and modem/router then try to load your game   
    • Clear your Cache/Cookies (<-- link) 
    • Check your Device (<-- Link) for updates, Check for Browser (<-- link) Updates   
    • Check your device meets the Requirements (<-- click here) to play POGO games  

    If you continue to run into issues Please Let us Know what device and browser your using, as well as share a Screenshot of the Error or a DxDiag(PC) / System Info (Mac) of your device and we, can share this with the team.  

      

    Thanks!  

  • gooscrew's avatar
    gooscrew
    4 years ago

    Still happening.  Get the blue screen every time.  Have cleared cache/cookies multiple times as well.  Doesn’t seem to work. 

  • Same here. Explorer, Chrome, Edge. Lost a lot of coins because of this.

Featured Places

Node avatar for Pogo Technical Issues & Bugs

Pogo Technical Issues & Bugs

Join the Pogo community to talk about game issues, browser and HTML5 troubleshooting, and report bugs in the games.Latest Activity: 1 hour ago
5,107 Posts