Forum Discussion

jamedw1's avatar
4 years ago
Solved

pogo slots won't load

i have been playing pogo slots since its inception.. never any problems.. now, all of a sudden, the game won't load.. i have cleared my browser cache twice so it isn't that.. is there a problem with the game?.. if not, please help me get back to one of the few games i truly enjoy...

thanks.. ed mooradian

  • Hi @jamedw1,   

      

    Thanks for letting us know about this, Depending on the device and web browser you are using can you try going through the steps below to see if this continues?  

      

    • Restart your device and modem/router then try to load your game   
    • Clear your Cache/Cookies (<-- link) 
    • Check your Device (<-- Link) for updates, Check for Browser (<-- link) Updates   
    • Check your device meets the Requirements (<-- click here) to play POGO games  

    If you continue to run into issues Please Let us Know what device and browser your using, as well as share a Screenshot of the Error or a DxDiag(PC) / System Info (Mac) of your device and we, can share this with the team.  

      

    Thanks!  

2 Replies

  • EA_Illium's avatar
    EA_Illium
    Icon for EA Staff (Retired) rankEA Staff (Retired)
    4 years ago

    Hi @jamedw1,   

      

    Thanks for letting us know about this, Depending on the device and web browser you are using can you try going through the steps below to see if this continues?  

      

    • Restart your device and modem/router then try to load your game   
    • Clear your Cache/Cookies (<-- link) 
    • Check your Device (<-- Link) for updates, Check for Browser (<-- link) Updates   
    • Check your device meets the Requirements (<-- click here) to play POGO games  

    If you continue to run into issues Please Let us Know what device and browser your using, as well as share a Screenshot of the Error or a DxDiag(PC) / System Info (Mac) of your device and we, can share this with the team.  

      

    Thanks!  

  • same here,i was playing a challenge,screen went all blue,then nothing,now for 3 days it wont load just kepps showing pogo.why?

About Pogo Technical Issues & Bugs

Join the Pogo community to talk about game issues, browser and HTML5 troubleshooting, and report bugs in the games.4,447 PostsLatest Activity: 4 hours ago