Hi All,Is anybody having trouble with Poppit Bingo ? In specific when round is finished & when you go to collect points. I went to collect points but after clicking it just didn't load further & decided to refresh not quit the game thinking it would pick up where it left off like it does with some other games but unfortunately I didn't receive my points nor did I get my tokens used back. Was so disappointed especially as still a newbie in that game, it was my best round so I probably would have got more point reward & xp to help progress further.EDIT: Have got some points earlier but now almost after playing every round specifically the winning bingo rounds there are error messages popping up. I couldn't play for a bit but decided to clear the cache & it loaded but after finishing the round & in time to collect points errors keep occurring. Please Note: have added screenshots that will hopefully help to better understand what I mean.Did anyone have a similar problem ? Any advice or help please & thankyou

Hey there, @pgozgurlyr. Thanks so much for the screenshot. It's super helpful! It looks like you're on Microsoft Edge Legacy rather than the new Edge. The current Microsoft Edge version is 83.0.478.45 and you can download the latest version from Microsoft's website here: https://www.microsoft.com/en-us/edge Can you give that a try and let me know if it improves gameplay? Arrenai 🐱 Did you receive an awesome, helpful response? 👍 +XP! Was your issue resolved by a great post? 🙌 Accept as Solution ASK. ANSWER. LEVEL UP.

pgozgurlyr

6 years ago

Solved

Poppit Bingo - Continuous Errors that didn't give me my points either

Hi All,

Is anybody having trouble with Poppit Bingo ? In specific when round is finished & when you go to collect points. I went to collect points but after clicking it just didn't load further & decided to refresh not quit the game thinking it would pick up where it left off like it does with some other games but unfortunately I didn't receive my points nor did I get my tokens used back. Was so disappointed especially as still a newbie in that game, it was my best round so I probably would have got more point reward & xp to help progress further.

EDIT: Have got some points earlier but now almost after playing every round specifically the winning bingo rounds there are error messages popping up. I couldn't play for a bit but decided to clear the cache & it loaded but after finishing the round & in time to collect points errors keep occurring. Please Note: have added screenshots that will hopefully help to better understand what I mean.

Did anyone have a similar problem ? Any advice or help please & thankyou

EA_Arrenai
6 years ago
Hey there, @pgozgurlyr. Thanks so much for the screenshot. It's super helpful!

It looks like you're on Microsoft Edge Legacy rather than the new Edge. The current Microsoft Edge version is 83.0.478.45 and you can download the latest version from Microsoft's website here:

https://www.microsoft.com/en-us/edge

Can you give that a try and let me know if it improves gameplay?

Arrenai 🐱

Did you receive an awesome, helpful response? 👍 +XP!

Was your issue resolved by a great post? 🙌 Accept as Solution

ASK. ANSWER. LEVEL UP.

16 Replies

rabbitfootfern
New Rookie
6 years ago
for 2 days now I cannot collect my daily bonus in poppit bingo and the time on it keeps resetting ( fsweety2 )
EA_Arrenai
EA Staff (Retired)
6 years ago
Hey there, @pgozgurlyr and @rabbitfootfern.

I'd love to look into this for the both of you. Can you share your Pogo Compatibility Tool information? It would help a lot in narrowing this down.

Arrenai 🐱

Did you receive an awesome, helpful response? 👍 +XP!

Was your issue resolved by a great post? 🙌 Accept as Solution

ASK. ANSWER. LEVEL UP.
pgozgurlyr
6 years ago
Yeah it happened again for me too yesterday, so I feel your frustration. Hope the solution given can help. 🤞
pgozgurlyr
6 years ago
Thankyou for responding. Hope the attached screenshot displays the info that is needed for the Pogo compatibility tool you asked for. Thankyou for you help. 😉
EA_Arrenai
EA Staff (Retired)
6 years ago
Hey there, @pgozgurlyr. Thanks for the screenshot. Unfortunately, we're going to need the system information section below that, that mentions browser version, OS version, etc. Would you be able to get another screenshot? It would help a lot.

Arrenai 🐱

Did you receive an awesome, helpful response? 👍 +XP!

Was your issue resolved by a great post? 🙌 Accept as Solution

ASK. ANSWER. LEVEL UP.
EA_Arrenai
EA Staff (Retired)
6 years ago
Hey there, @pgozgurlyr. I'm just checking in.

Were you able to get the system information section of the compatibility tool? It would help a lot, particularly the OS version, and browser version.

Arrenai 🐱

Did you receive an awesome, helpful response? 👍 +XP!

Was your issue resolved by a great post? 🙌 Accept as Solution

ASK. ANSWER. LEVEL UP.
pgozgurlyr
6 years ago
Hi there,
Thanks for getting back & sorry about the late reply. Please find the screenie of system info attached. Thankyou for looking into the issue & your help again.
EA_Arrenai
EA Staff (Retired)
6 years ago
Hey there, @pgozgurlyr. Thanks so much for the screenshot. It's super helpful!

It looks like you're on Microsoft Edge Legacy rather than the new Edge. The current Microsoft Edge version is 83.0.478.45 and you can download the latest version from Microsoft's website here:

https://www.microsoft.com/en-us/edge

Can you give that a try and let me know if it improves gameplay?

Arrenai 🐱

Did you receive an awesome, helpful response? 👍 +XP!

Was your issue resolved by a great post? 🙌 Accept as Solution

ASK. ANSWER. LEVEL UP.
leo7652
6 years ago
poppit bingo only lets me play for awhile then buy tickets pops up and i cany play any more
EA_Arrenai
EA Staff (Retired)
6 years ago
Hey there, @leo7652.

In the upper portion of the window, how many tickets does it say you have at that point? It sounds like you may be a tad low.

Arrenai 🐱

Did you receive an awesome, helpful response? 👍 +XP!

Was your issue resolved by a great post? 🙌 Accept as Solution

ASK. ANSWER. LEVEL UP.