poppit bingo
Product: The EA app
Platform:PC
Error Report ID (learn how to create an Error Report ID in the sticky post)
Which client functionality are you experiencing this bug with? Launch Game
When did this happen? (dd.mm.yy hh:mm) 18 oct 2023
Summarize your bug the game will not launch in the badge marathon section. I get stuck in the launching game before this I have never had problems loading the game the game is poppit bingo in pogo games. I have a case # 157526201 to Ea tech support.
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? dont know
What happens when the bug occurs? nothing happens
What do you expect to see? the game loading
this is the screen shot i took so you could see where i am stuck.
Hey @minitruck436ec
Can you try going through the following steps and let us know if you continue running into issues after?
- Restart your device and modem/router then try to load your game
- Clear your Cache/Cookies (<-- link)
- Check your Device (<-- Link) for updates, Check for Browser (<-- link) Updates
- Try with your Browsers Incognito/Private Mode (This may require you to manually sign in)
- Try another Browser (Chrome, Edge, Safari)
- Check your device meets the Requirements (<-- click here) to play POGO games
If you continue to run into issues Please Let us Know:
- Screenname:
- Device Make/Model:
- Which Web Browser (and Version) is being used:
- Are you getting an Error Message? (If so what is it)
Cheers!
