Hi jfm1938,
Thanks for popping up this thread and including that context. By reboot, can I double-check if that means you restarted your computer fully?
It'd also help to know the following too:
- What device are you playing on? (Computer, Mac, laptop, tablet?)
- Which internet browser are you using? (Chrome, Firefox, Edge, Safari?)
- Are there any browser updates waiting to be installed?
(Pogo games work best on browsers that are fully up to date. If you’re not sure how to check, I’m happy to walk you through it once you confirm which browser you're using.)
- What troubleshooting steps you've completed?
Please pop the answers to those questions into your reply. These details will help me get a better understanding of things, so I can provide more relevant suggestions and advice to assist you. 🙂
- EA_Lanna