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ezingone's avatar
ezingone
6 years ago
Solved

poppit hd - Play field turns white

poppit hd lpads but play field goes whiye when play button is pressed.

[CM edit - Updated title for clarity.]

  • EA_Arrenai's avatar
    EA_Arrenai
    6 years ago

    Hey there, @ezingone.

    That definitely sounds like no fun. Let's try to get it running for you so you can play the game normally.

    Please run through our HTML5 troubleshooting and let me know how it goes for you.

    I look forward to hearing from you.

    Arrenai 🐱

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2 Replies

  • EA_Arrenai's avatar
    EA_Arrenai
    Icon for EA Staff (Retired) rankEA Staff (Retired)
    6 years ago

    Hey there, @ezingone.

    That definitely sounds like no fun. Let's try to get it running for you so you can play the game normally.

    Please run through our HTML5 troubleshooting and let me know how it goes for you.

    I look forward to hearing from you.

    Arrenai 🐱

    Did you receive an awesome, helpful response? 👍 +XP!

    Was your issue resolved by a great post? 🙌 Accept as Solution

    ASK. ANSWER. LEVEL UP.

  • EA_Arrenai's avatar
    EA_Arrenai
    Icon for EA Staff (Retired) rankEA Staff (Retired)
    6 years ago

    Hey there, @ezingone. I'm just checking in. How did the troubleshooting go for you?

    If you're still having issues, please let me know. If you could post your DxDiag (Windows) or System Report (macOS), I'll be happy to take a look.

    Arrenai 🐱

    Did you receive an awesome, helpful response? 👍 +XP!

    Was your issue resolved by a great post? 🙌 Accept as Solution

    ASK. ANSWER. LEVEL UP.

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