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EA_Arrenai
EA Staff (Retired)
5 years agoHey there, @chrissyw070814.
If the troubleshooting didn't resolve the issue you had with the game, can you share your browser information from the Pogo Compatibility Tool, as well as your DxDiag? If you can attach it as a file to a post, I'd love to take a look.
Arrenai 🐱
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EA_Arrenai
EA Staff (Retired)
5 years agoHey there, @chrissyw070814. I'm just checking in again. Were you able to get your computer information previously requested? It would help a lot in narrowing down what's going on.
Arrenai 🐱
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