Forum Discussion

4 years ago

Quinn's Aquarium and Solitaire Blitz, Error "Game could not be saved"

After completing a game of Quinn's Aquarium, I received an error message that the game could not be saved. So I not only lost progress for two challenges, I lost the power ups I used (2 hints and 2 ...

EA_Illium

EA Staff (Retired)

4 years ago

Hello @rae947EU,

Thank you for reporting this issue with us!

To confirm is Quinn's aquarium and solitaire blitz the only games this happens with?

Can you clear your cookies/cache and see if this happens in both games?

Trisha731_Jn
New Novice
4 years ago
@EA_Illium Hello, I am having the same issue with error message that the game could not be saved. I have cleared cache but still getting the same message. Currently working on 2 challenges in Quinns Aquarium that I know I will not be able to finish. Frustrating!
SunnyTeeLight
4 years ago
This has been happening to me for the past 5 days with different games and browsers
Games - .
Trizzle, Quinns, World Class Solitaire, Mahjong Sanctuary, Jet Set Solitaire
Browsers -
Edge and Firefox
SunnyTeeLight
4 years ago
This is still happening to me a couple times a day, every single day for more than a week on multiple browsers.
Unable To Save Progress on Story Quest and Mahjong Sanctuary so far today.
No amount of cache and cookie clearing solves this issue.
dc10baby46
Rising Adventurer
4 years ago
We all do all the tricks in cleaning , re booting. defrag and all. It is happening in more then a few games. Please fix and stop blaming us in not doing something. I even went out and bought a new router. Come on.
- dc10baby46
  Rising Adventurer
  4 years ago
  This is still happening.
- dc10baby46
  Rising Adventurer
  4 years ago
  When are you going to fix this please. I think you should give us all of april at least. With no notice on having to do the daily and not just going in. Come on. Have Mercy on us