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NanaBananaRocks's avatar
NanaBananaRocks
New Novice
11 months ago
Solved

Lucky Cat Bingo

Game is not acknowledging completed Bingos or giving credit for challenges

technical issues
  • EA_Lanna's avatar
    EA_Lanna
    11 months ago

    Hi NanaBananaRocks​, 

    Firstly, love the username! ♥️

    Let's see...could you double-check that you're leaving the Event page when playing bingos? If not, try leaving the event page and seeing if completing bingos in other game modes increases your tokens balance again. 

    Other game modes outside of events should add to your overall token progress, whereas event-specific bingos won't earn tokens. 

    - EA_Lanna

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  • EA_Lanna's avatar
    EA_Lanna
    Icon for Community Manager rankCommunity Manager
    11 months ago

    Hi NanaBananaRocks​, 

    Firstly, love the username! ♥️

    Let's see...could you double-check that you're leaving the Event page when playing bingos? If not, try leaving the event page and seeing if completing bingos in other game modes increases your tokens balance again. 

    Other game modes outside of events should add to your overall token progress, whereas event-specific bingos won't earn tokens. 

    - EA_Lanna

  • EA_Lanna's avatar
    EA_Lanna
    Icon for Community Manager rankCommunity Manager
    2 months ago

    Hi NanaBananaRocks​,

    It's been a while since we last heard from you. I hope that means everything is running smoothly now and you're enjoying your time playing Lucky Cat Bingo. 🙂

    I'll close this thread here, as it seems a few recent posts got mixed in here that weren't related to your initial report. Please don't hesitate to start a new thread or jump into an active one, and we'll do our best to help with recommendations.

    Thanks and happy gaming o/

    - EA_Lanna

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