Solved
Rainy Day Spider Solitaire a card will freeze
Recently a card will freeze occasionally.
Forum Discussion
One card will get stuck which means you can't finish the game. You can move cards under the stuck card, but you can't move the card that is stuck. I'm playing on a PC.
[CM edit - Updated title for clarity.]
EA_Arrenai
EA Staff (Retired)
EA Staff (Retired)Hey there, @wslady1Ur.
Let's see if we can figure out what's going on here. Can you share a screenshot of your screen when the card gets stuck? I'd love to take a look.
Here's the information on how to take a screenshot regardless of your PC's operating system:
Screenshots can help us see what you're seeing. I look forward to hearing from you.
Arrenai 🐱
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I'm not including a screenshot because I can't imagine how it would be helpful. What is happening for me is when a "Free Cell" card is clicked on the card underneath is visible but does not act as part of the game. You can click the card beneath it. It has disrupted many games already - please fix!
Thanks
I'm having this problem, too. I just noticed it today because of the challenge; I haven't played it in quite a while.
What I did:
- played the game normally at first
- clicked on cards bottom right to deal more cards out
- tried to drag a card that was just dealt
What I expected:
- the card to highlight and move
What actually happened:
- the card above it was highlighted instead
- I tried moving other cards and could move the card above the dead one and place cards on it, too, though they would disappear behind the dead one.
- Generally, it's as if the software has completely forgotten there's a card there except the picture remains.
Other things you should know:
- I tried the same game twice; in both cases, dead cards appeared after immediately or soon after dealing more cards onto the initial set.
- Taking a screenshot wouldn't help because you can't tell a card is dead from that, in most cases.
- I have not found a workaround.
- I'm on a Mac Pro running MacOS 10.14.6
- I'm using Firefox 82.0.2 (64-bit).
- EA_Arrenai
Hey there, everyone.
There were some updates pushed out with today's maintenance, including a fix for this issue. Can you give the game a few runs again to see if the dead card no longer sticks around?
Arrenai 🐱
Did you receive an awesome, helpful response? 👍 +XP!
Was your issue resolved by a great post? 🙌 Accept as Solution
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