Forum Discussion
Dead card in Spider Solitaire
When I play Spider Solitaire on either my Windows 10 laptop or MacBook Air, more and more frequently these days I will get a dead card that cannot be moved. It makes the game unfinishable and forces me to restart the game. You can tell that the card is dead because it doesn't highlight when you mouseover, and it is not grabbable.
Thanks,
Bret
- 5 years ago
In this game that I just played, two of the aces were dead. I was able to play around them to the end. Then because I couldn't move them, I couldn't finish the game.
- 5 years ago
I've had the same problem lately. Noticed it yet yesterday but thought maybe I had just played the game too much. Just happened again as soon as I started playing the game. Very frustrating.
- EA_Arrenai5 years ago
EA Staff (Retired)
Hey there, @Chwwrp and @SonataGirl.
Thanks so much for this information. I'll be happy to send this along to the Pogo team.
Just in case it's needed, if you could share your Pogo Compatibility Tool information and/or your DxDiag, I can send that along with the report.
Arrenai 🐱
Did you receive an awesome, helpful response? 👍 +XP!
Was your issue resolved by a great post? 🙌 Accept as Solution
ASK. ANSWER. LEVEL UP.
- 5 years ago
Attached.
- EA_Arrenai5 years ago
EA Staff (Retired)
Thanks for the update, @SonataGirl! I'll send that over with the report. We really appreciate it.
Arrenai 🐱
Did you receive an awesome, helpful response? 👍 +XP!
Was your issue resolved by a great post? 🙌 Accept as Solution
ASK. ANSWER. LEVEL UP.
- 5 years ago
Here's the scan. I'm on Mac so I can't do the DxDiag.
Thanks!
- 5 years ago
I'm having the same trouble...
- 5 years ago
Cards freeze up and i cant move them. happens in Chrome and also with Edge
- 5 years ago
Rainy day is freezing up 1 card. Can't move it or put cards on top of it. Does it in Classic as well as the new version. Very annoying! All you can do is click on New Game.
- 5 years ago
Rainy Day Spider Solitaire "Ghost Cards"
Certain cards are like ghost cards! When you try to move the card, it doesn't move and my mouse doesn't even recognize that it's there. You can move cards above it, the "ghost card" just stays there. It is not an extra card, it is part of the full deck. This new problem affects the actual playing cards, it's not like when you cannot scratch a bonus card. When you get down to one column of cards you cannot play further, since you can't move the cards. Very frustrating!!! I play on "easy", using Firefox browser. Tried Safari just to test that browser result, same problem. Compatibility Scan shows no problem to account for this. I have encountered this problem the last 5 days or so. Also, found this same topic addressed in the Forum, with no response from the moderators as of today.
Yesterday I played one hand with no problem, then 2 hands in a row were not playable due to this problem. No sense trying to play this game, one of my favorites, when you can't complete a game!
- 5 years ago
One interesting thing is...
Let's say the second card you touch turns dead. If you click the undo button twice then click the new game button, the game asks if you want to start a new game. In normal play, if no moves have been made (or you undo until no moves have been played) then the game just deals the new cards without asking you if you want to start a new game.
- 5 years ago
rainy day spider wont let you win. one game there was no 9 in the deck for last pile. then the ace was stuck you cant play it to win game please help and fix it. thank you
- 5 years ago
I just reported this 'dead card' problem and went back to rainy day solitaire to try again and found THERE WAS NO 'SIX' 👿 CARD TO PLAY. wth, people?????
- EA_Arrenai5 years ago
EA Staff (Retired)
Hey there, everyone.
The 'dead card' issue in Rainy Day Spider Solitaire is currently being investigated by the Pogo team. Thanks for your patience!
Arrenai 🐱
Did you receive an awesome, helpful response? 👍 +XP!
Was your issue resolved by a great post? 🙌 Accept as Solution
ASK. ANSWER. LEVEL UP.
- 5 years ago
Another thing...
the dead card is always the bottom card on the stack. Let’s say you have 6, 5, 4, 3. If you touch the 3, it may die. But if you touch the 5, it will never die.
- 5 years ago
Quite often I am unable to move a card, as it seems to be frozen. At that point I just have to try a new game, no matter how far into the game I am. Can Pogo fix this?
About Pogo Technical Issues & Bugs
Recent Discussions
- 8 minutes ago
- 30 minutes ago
- 35 minutes ago
- 2 hours ago