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I'm not including a screenshot because I can't imagine how it would be helpful. What is happening for me is when a "Free Cell" card is clicked on the card underneath is visible but does not act as part of the game. You can click the card beneath it. It has disrupted many games already - please fix!
Thanks
I'm having this problem, too. I just noticed it today because of the challenge; I haven't played it in quite a while.
What I did:
- played the game normally at first
- clicked on cards bottom right to deal more cards out
- tried to drag a card that was just dealt
What I expected:
- the card to highlight and move
What actually happened:
- the card above it was highlighted instead
- I tried moving other cards and could move the card above the dead one and place cards on it, too, though they would disappear behind the dead one.
- Generally, it's as if the software has completely forgotten there's a card there except the picture remains.
Other things you should know:
- I tried the same game twice; in both cases, dead cards appeared after immediately or soon after dealing more cards onto the initial set.
- Taking a screenshot wouldn't help because you can't tell a card is dead from that, in most cases.
- I have not found a workaround.
- I'm on a Mac Pro running MacOS 10.14.6
- I'm using Firefox 82.0.2 (64-bit).
- EA_Arrenai6 years ago
EA Staff (Retired)
Hey there, everyone.
There were some updates pushed out with today's maintenance, including a fix for this issue. Can you give the game a few runs again to see if the dead card no longer sticks around?
Arrenai 🐱
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- 6 years ago@EA_Arrenai 11-5 Have had the stuck card this morning, as well as yesterday. Have to start game over. Thanks
- EA_Arrenai6 years ago
EA Staff (Retired)
Thanks for the head's up, @SundayRose76. Does it appear to be the same situation as before the maintenance?
Arrenai 🐱
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- 6 years ago
Still happened today so not fixed.
- EA_Arrenai6 years ago
EA Staff (Retired)
Hey there, everyone.
A new fix is being worked on for the game. Thanks for your patience while they look into it.
Arrenai 🐱
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- 5 years ago
i have had a stuck card for several games getting frustrating even getting out of chrome and back in is no solution
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