Re: Jet Set Solitaire

EA_Illium
EA Staff (Retired)
3 years ago
Hi @Norma467 Can you try the following steps? Also, would it be possible to get a screenshot or video clip of when this happens?

Restart your device and modem/router then try to load your game

Check your Device (<-- Link) for updates, Check for Browser (<-- link) Updates

Try with your Browsers Incognito/Prive Mode (This may require you to manually sign in)

Check your device meets the Requirements (<-- click here) to play POGO games

Thanks!
Norma467
3 years ago
@EA_Illium You are not putting this on me. I am not new, whenever something goes wrong you always try to get the members to try some sort of fix, to no avail This is on your end, not mine or anyone else's Fix the problem yourself. You all broke it, now fix it
EA_Illium
EA Staff (Retired)
3 years ago
Hi @Norma467 I would be happy to provide feedback to the team, in meantime, we provide these steps to see if we can help with the issue being experienced to get you back into Jet Set. If you are not able to try the steps I would be happy to reply again if we get any further updates on what your experiencing.

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