Forum Discussion

Re: Lucky cat bingo is not registering coins for rewards


RESOLVED - Accepting As Solution For Visibility Purposes

Re: Service Update - Lucky Cat Bingo

by Pogo_Sconnie » November 20th, 2024, 1:55 pm

 
Hi everyone -

I wanted to provide an update on the issues related to Lucky Cat Bingo. Both issues have been resolved. Please log out and back in, and the game should play as intended. Thank you for your patience.

sconnie
 
(CM: Edited to add the 'Solution banner + disclaimer) (updated additional info from Sconnie )

 
Special Note: Thank you to all the players who brought this issue to light for the betterment of our community.
 
Please watch this posting or the link to the Pogo Forums posting above for updates on when this issue has been resolved. 
 

18 Replies

  • presently in new challenge that requires four cards. tokens supbstracted but even on two card wins not being added.  give us a break already

  • I am going through the same thing no coins or tokens registered and taking forever to earn badges.

  • Lucky Cat Bingo is NOT working as of 11/19/2024.  The T tokens are not being given and even the tutorial is not working. 

  • littleitaly7113's avatar
    littleitaly7113
    Seasoned Novice
    8 months ago

    Yes I have played now 12 games and my tokens are not being added so I can play the 4 game board to play my other challenges . I hope you can resolve this soon so I can complete my challenges I have

    thank you

    LittleItaly7113

  • abc6dRgbbga59R's avatar
    abc6dRgbbga59R
    Seasoned Rookie
    8 months ago

    Not giving me credits when I win Keeps taking the 1000 to play but not registering my winnings have over 4000 coming What do I do thankyou

  • Echoe55's avatar
    Echoe55
    8 months ago

    Hi there. I am not getting my lucky cat tokens or gold cat counts. I've played the free token rewards only, no credit. I've played the single line using tokens to play, and win gold cats and tokens, and was not credited. I've refreshed the game and it still does not give me credit. Hope to have a solution. Thank you. Cherie

  • Bee n playing the free round of Bingo to get a badge but my winning tokens are not showing up at all seems my token aqmount is stuck on 19

  • when playing Lucky Cat bingo it is not registering the tokens I win. Yesterday the would add to my balance and today they are not. Please fix the game so I can do the badges. thank you

  • Rainey66catmom's avatar
    Rainey66catmom
    New Novice
    8 months ago

    Will we be reimbursed for the tokens that was substracted from our total?  Thank you for looking into the issue. 

  • DavidReedyPhD's avatar
    DavidReedyPhD
    Rising Novice
    8 months ago

    I'm having issues, maybe I just don't understand. I have played both free and the first one to the right where I "pay" 500 to play. I have been successful and come in 1st or 2nd some but it seems there are not T tokens adding in, just subtracted the 500. What am I doing wrong? It's been this was all day today and I have played at least 15 times on the free and 2-3 on the paid. 

    Thanks. 

  • rankqz704's avatar
    rankqz704
    New Rookie
    8 months ago

    Ditto, not earning tokens, but it subtracts tokens as I play. No error messages. Playing on Android.thx much.

    Rescuebabe2002

  • LSMITH1062tM's avatar
    LSMITH1062tM
    8 months ago

    Yes, I just played 2 games and got 3 bingos. When Bingos reach 0, the game freezes and does not reward the points or Bingos. I played earlier today and all was good. But now it is broken.  There have been a ton of technical issues with Pogo in the last few weeks. What is going on?

  • DPQ3212's avatar
    DPQ3212
    New Scout
    8 months ago

    Same question. I just noticed that in addition to no tokens being awarded during the free game, my cat coins had been deducted even though I could only play the free game. Will we be reimbursed?  On top of that, the game freezes following the last bingo called making participation in the game an exercise in futility.

  • Julie19541's avatar
    Julie19541
    Seasoned Newcomer
    8 months ago

    Come on we pay good money for Pogo and there is always some problem with the games.  You offer games and then we can't even play them.  When will Lucky Bingo be fixed 

  • Julie19541's avatar
    Julie19541
    Seasoned Newcomer
    8 months ago

    Come on we pay good money for Pogo and there is always some problem with the games.  You offer games and then we can't even play them.  When will Lucky Bingo be fixed You have alot of unhappy people.  

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