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EA_Illium's avatar
EA_Illium
Icon for EA Staff (Retired) rankEA Staff (Retired)
4 years ago

Re: Missing Pogis!

Hi @4Jane722 @wind507FC75T @agoragalnG 

To confirm can you clear your browser's cache or try its incognito mode to see if your Pogis is the same? If so would it be possible to get a screenshot of how it looks and your device/browser details?

6 Replies

  • I posted here because the person I reached via chat when I asked for help told me to post in this forum and for certain, I would get my pogis. So far, no pogis. So far, no credible answer from anyone here, either. If pogis cannot transfer to the next constellation, then DO NOT ALLOW THEM TO ACCUMULATE OVER THE GOAL!!!

    I will not be buying gems like I had been doing. If the company which has profited mightily from my gem purchases doesn't have the decency to do the right thing, well...let's just say the enjoyment I received from playing has been severely diminished.

  • EA_Illium's avatar
    EA_Illium
    Icon for EA Staff (Retired) rankEA Staff (Retired)
    4 years ago

    Hi @wind507FC75T I was able to confirm, that the Pogis from previous constellations are not meant to stay when a new one comes. This is working as intended. I have provided feedback from everyone here to the games team to be aware of. 

    For more information on Pogis check out the links below:

    Thanks!

  • 4Jane722's avatar
    4Jane722
    4 years ago

    I cleared my cache and nothing changed.  I finished Constellation 13 and was given another Constellation 13 with only 2,200 pogis applied.

    I am still missing 11,600 pogis.  I have spent a lot of money buying Gems to purchase challenges.  Are you telling us members NOT to

    buy gems to purchase these challenges?  

  • @EA_Illium I did not reply right away to your message in March because I wanted to gather more info. I did clear my cache (not going to do that p-i-a process again!), and I have created a spreadsheet for every time I won pogis. Here is what I found:

    1. I don't know what you folks are talking about in amassing pogis toward a challenge. My "denominator" figure NEVER surpasses 600. Moreover, that figure changes frequently. If I read the info on the links you provided, I should be amassing toward a specific level (gold, silver, bronze) with a specific denominator. That just isn't happening.

    2. Even with the 600 denominator, that frequently "resets," which is a nice way of saying disappear. I keep looking to see if the reset is related to gems or some other benefit, but I just don't see it. Example:

    2.May Crossword cove 100 400/600
    4.May Majong Sanctuary 100 500/600
    8.May !!! 0/200 I don't know when this happened, but, again, my pogis disappeared!
    13.May Poppit Bing 400 0/400 !
    14.May Phlynx 100 100/400
    17.May Crossword Cove 100 200/400
    18.May Stack em 100 300/400
    19.May Rainy Day Spider Solitaire 400 300/400 !
    22.May Rainy Day Spider Solitaire 100 0/600 !

    I just don't understand what is happening.

    I would appreciate some insight into this. What's the point of playing challenges for pogis that don't mean a thing.

    I look forward to your reply.

    agaragal

    PS: Two things... thanks for fixing the bug in Stack 'em. The game does play as it is supposed to. Second, if you are sending me a private message (which, I assume, the envelope in the upper right of the screen represents), that doesn't open. I have no idea what most of that does.
  • 4Jane722's avatar
    4Jane722
    4 years ago
    @wind507FC75T Same thing happened with me. I agree they should NOT let them accumulate over the goal. I have spent hundreds of dollars buying badges, gems, etc.. NO MORE $$ from me.
  • 4Jane722's avatar
    4Jane722
    4 years ago
    @EA_Illium STOP letting the pogis accumulate after the goal. I am NOT spending any more money on badges, gems, etc. This is the stupidest thing you guys have done!!!

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