Forum Discussion

carolperona42's avatar
carolperona42
6 years ago

Re: Unable to Update Payment Info or Change Payment in POGO

@cpck1110sI I used to belong to pogo when they first and was a member for several and paid the yearly dues. But they are won^t take my email address that I have for years. I am 78 and crippled. They aren’t fair so they can have pogo it’s not like it used. Goodbye pogo

1 Reply

  • EA_Arrenai's avatar
    EA_Arrenai
    Icon for EA Staff (Retired) rankEA Staff (Retired)
    6 years ago

    Hey there, @carolperona42. I'm so sorry to hear you're having a rough time with signing in.

    When you say it doesn't take your email, does it give a specific error? 

    One thing you can try is to reach out to EA Help and our game advisors have the ability to look into the details of your account to figure out what may be going on.

    To contact EA Help:

    • Go to https://help.ea.com
    • Click "Contact Us"
    • Select Pogo from the game list
    • Select PC or Mac
    • Select Manage my account > Can't log in
    • Click Select contact option

    If you would prefer to reach out on social media instead:

    Arrenai 🐱

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