Forum Discussion

Seasoned Novice

1 year ago

reactivated my account but all my information is gone

case number 194529287 I reactivated my Pogo Membership from 2010 and all my information, stats, badges, albums....are gone I checked on the Pogo question and answer to see if my account would sti...

EA_cuervo

Community Manager

1 year ago

Hi @annekimco981,

I'm sorry to hear you still didn't get the assistance you needed. I will send you a direct message here on AHQ with some further information. Please check your Inbox by clicking on your profile in the top right of this page.

Thanks,

annekimco981

Seasoned Novice

1 year ago

I've been trying to reply to your last message but it won't send, could you send me another link please?

EA_cuervo
Community Manager
1 year ago
@annekimco981 I will send you another direct message here on AHQ.
- annekimco981
  Seasoned Novice
  1 year ago
  My messages aren't going through
  - annekimco981
    Seasoned Novice
    1 year ago
    Well, I'm at a loss. My messages don't send and they closed my case, said I never existed....I reopened it....but its been 2 weeks already............what are the odds they'll ever find my account?