RESOLVED: Bejeweled Stars, Felis Feastworld Event, lost ALL progress
I was playing the new event in Bejeweled Stars, Felis Feastworld. I'd gotten to level 15, the final level, when I got the screen: "We're sorry, your progress can not be saved Please try again" for the 3rd time. Up until that 3rd time, my progress had been saved despite the message. But after reloading the page this time, I was shocked to find I had lost ALL progress. I was taken from level 15 clear back to level 1 as if I'd never begun the event. I reported this to EA Help & was told there was nothing they could do for me. I was also told that they had rec'd no reports of this issue. How can it be looked into if no one is reporting it? There are 6 threads at this time in the Pogo Forums that have posts regarding the loss of progress. I sure hope someone is able to find a solution for this..
Hello Pogo Players,
UPDATE: 3/19 14:50 Pacific Time:
We expect compensations to go out either today or Monday 3/22 to affected players. (Flamethrower x3)
Again, we're sorry for your inconvenience and will work diligently to meet your expectations going forward.
Thank you for your continued support as we continue growing POGO!
-Pogo_Spike
ORIGINAL POST:
Thank you for your patience and support!We've identified the issue and are working to see what can be done to compensate those affected.
Stay tuned and game on!
-Spike
