still happening. EA could care less.
Community ManagerI did just get another update on this, folks. It looks like the planned fix needs a bit more work I'm afraid. It's still on the way but will be a bit longer at this point.
That's not the news I was hoping to bring everyone today, but I did want to keep you all in the loop as much as possible as I hear things. Thanks for the continued patience with this one.
What about unlocking all the days that have re-locked since the bug started back in April? And reimbursing people for keys they used to unlock days when it was the bug that locked them? Thank you.
I have been watching this VERY closely and trying (as a forums moderator) to keep people as accurately updated as possible. I entered on June 1 and simply exited - not playing and game/puzzle or anything.
I entered on June 2 and June 1 remained open. So, did the same on June 2 and entered then exited the game (no played puzzles). Today (June 3) I entered and June 2 - as well as 1) remained open/unlocked. I have informed our comm mgr that I would keep a look out on this, but from your message are you saying there was a fix or wasn't a fix put in on June 1? If not, is there a date for when a fix is scheduled (as all scheduled things are tentative) to be put in place?
Are any days going to be unlocked or are keys going to be distributed (within reason) to offset this error? I know I started playing the beginner puzzle each day after it became readily apparent that this was not going to be corrected in short order so I wouldn't have locked days and wouldn't use my keys, but the days I did have to use a key to unlock (again, before playing the beginner puzzle daily) I feel (personal opinion) should be awarded to players (again, within reason).
Any possible information you might be able to share in that regard? Thanks.
Community ManagerI've been going in every day just to unlock that day. As of this morning (June 3), June 1 and June 2 had re-locked.
And if people aren't reimbursed for keys that they used to unlock glitched days or the days affected by the glitch are not all unlocked, then EA/Pogo had better brace for a storm of negative feedback. Just sayin'.
It is now 3 weeks or more since update. I guess this is not going to be fixed?
