Community Manager@katnipaz That's definitely understandable, no doubt.
I often think of the old programmer's adage of "99 little bugs in the code, 99 bugs in the code. Take one down, patch it around, 127 little bugs in the code."
While that's generally used as a joke, it does highlight that things are often a lot more interconnected and making a change one place may have some unintended consequences in other areas.
In most cases it's not a matter of not knowing how to fix an issue, but more of diverting limited resources from another area to fix something and where that falls in the timeline of other projects currently being worked on as well.
In this specific case I'm afraid I don't have the visibility into what exactly caused this particular bug to speak more specifically to your original question, but I get it's been ongoing for quite a while and that's absolutely frustrating when it seems like such a simple thing.
A fix is still on the way from what I'm seeing but there's not a date I can share just yet unfortunately, thanks again for the patience everyone.
Sorry for my tardiness in looking at responses from HQ. So, what is EA going to do to compensate us for the lost time, lost keys, lost days? So many other times I've received free powers-up when games experience glitches. I haven't noticed anything coming through from EA to address what we lost. But, here's hoping it's just a bit of an oversight and we'll see every day that was inaccessible unlocked! Be well & safe all!
Community ManagerCommunity Manager
EA Staff (Retired)
