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SusieWong9's avatar
SusieWong9
Rising Novice
9 months ago
Solved

[Resolved] Scrabble Not Connecting - Nov 2024

Scrabble will not connect tonight.

Was just using this morning...

Now states connecting please wait over

and over but never connects.

(CM: Edited to add more context to thread title)

(CM: Edited to update issue as resolved)

  • EA_Lanna's avatar
    EA_Lanna
    9 months ago

    Hi folks, 

    We've good news! The loading issues have been resolved per Pogo_Sconnie's announcement shared here: Service Update - Multiple games not loading

    @Pogo_Sconnie wrote:

    We’re happy to inform you that the loading issues in Canasta, Jungle Gin, Lucky Cat Bingo, Scrabble, and Spades have been resolved. Thank you for your patience and understanding during this time. Enjoy your games!

    sconnie

    I'll close this thread out here as a result! 

    Thanks, everyone, and happy gaming. ❤

    - EA_Lanna

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  • tiles123PE's avatar
    tiles123PE
    9 months ago

    Also chiming in to confirm Scrabble has not been available since the 9th. I've tried alternate browsers and clearing cache and continue to receive the same error that everyone else has posted ("please wait.." but then nothing loads.)

    Will Pogo be offering a credit to compensate for this?

  • EA_Lanna's avatar
    EA_Lanna
    Icon for Community Manager rankCommunity Manager
    9 months ago
    Marked as the solution purely for visibility purposes - We do not consider this fixed

    Hi folks, 

    As I've shared in >> this announcement <<, we've escalated these reports and can confirm this is on our radar! Thanks so much for your reports over the weekend and today. Once we know more we'll update this thread.

    In the meantime, you might notice your post has been added to this thread. We'll be gathering similar reports together to help with tracking these issues. 

    Thank you,

    - EA_Lanna

  • lavishlegman9's avatar
    lavishlegman9
    9 months ago

    I only play SCRABBLE and this outage is outrageous. PLEASE get moving on a solution!

  • EA_Lanna's avatar
    EA_Lanna
    Icon for Community Manager rankCommunity Manager
    9 months ago

    Hi folks, 

    A number of new reports are coming in sharing that many of the other games running into this issue can now connect to them. Could you take a moment and confirm if you can now connect to Scrabble too? 

    - EA_Lanna

  • EA_Lanna's avatar
    EA_Lanna
    Icon for Community Manager rankCommunity Manager
    9 months ago

    Hi folks, 

    We've good news! The loading issues have been resolved per Pogo_Sconnie's announcement shared here: Service Update - Multiple games not loading

    @Pogo_Sconnie wrote:

    We’re happy to inform you that the loading issues in Canasta, Jungle Gin, Lucky Cat Bingo, Scrabble, and Spades have been resolved. Thank you for your patience and understanding during this time. Enjoy your games!

    sconnie

    I'll close this thread out here as a result! 

    Thanks, everyone, and happy gaming. ❤

    - EA_Lanna

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