i want to thank you for your help. i have put a request every other day to email you repeating the title. it is not easy because i place it in a conversation room for experts but the messages get lost quickly. in explanation it is in the game 'scrabble pro'. as the game proceeds and the loser becomes obvious, they will wait until the last play or two and seeing that they lost they will forfeit the game. what appears on the screen then is '....has forfeited" and just below that a window pops up "ok" and so the winner clicks ok thinking they will get credit, but nothing happens, the ok does not respond. in the case where both players complete the game pogo will add a victory to the winner as it should be. all other scrabble games reflect wins, plays, etc, all the personal stats which is good. i love scrabble, the pro mostly, and thing i can ask is that one of the monitors actually play scrabble pro and it wont take long before he/she will experience the problem. thank you very much
if EA gave a damn about this problem they would not be asking for photos of the words 'your opponent has forfeited' and a tiny window saying 'OK' that does not respond when clicked on ; they would go to the scrabble pro game and play it. it will become clear. do you ever play the games you serve???? all you are doing is making a mockery of those you are to serve and those from whom your receive money. you have no intention of helping us. i am very close to closing my account. maybe in a few years i will return when you truly listen to what the problems are instead of pretending to appease us.
