Re: Secret Gardens: Keys and Progress

jakielf2014​ 

Hello! Sorry to hear you are not able to progress in Secret Word Gardens. Would you mind taking a moment to follow the steps on how to report and issue here in EA Pogo Forums → How to Report a Problem on Pogo - Complete Guide | EA Forums

• Pogo username:
• Device Type (PC, Laptop, Phone, Tablet):
• OS version (Windows 10, Windows 11, macOS, iOS, Android):
• Browsers Tested (Edge, Chrome, Firefox, Safari, etc.):
• Any error messages or screenshots:
• What Troubleshooting Steps you've already completed:

We can also report directly to → Pogo – Official EA Help support. by scrolling down to the Contact Us button or select Formal Submittal to open a case about any issue. 

If you decide to respond here, can you kindly provide a screenshot of the main page of your game and the full screen of your greenhouse (where the pots are) like in the images below:

now i am at level 20 and my seed bucket is still locked and no chance of getting to next chapter in the next year or so. EA just doesnt care about POGO games. 

i cant get to chapter 1