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Gofasterrrr's avatar
Gofasterrrr
Rising Traveler
2 years ago

Snowbird Solitaire resets levels

Was playing Snowbird Solitaire and made it to level 1200. When it finished it said make it to level 1205 to earn more points. Played to level 1201 and finished that level and then it set me back to level 920. Please don't tell me it's normal because it isn't. This has been an ongoing issue for months. They will fix it and a week later it messes up again. If the was normal behavior then why are they offering 25% OFF POWER-UPS AND COINS when you go to play?

PLEASE FIX THIS

Thank You

4 Replies

  • GalaxiesFarAway's avatar
    GalaxiesFarAway
    Hero (Retired)
    2 years ago
    @Gofasterrrr Yes, I believe Pogo needs to fix this issue. It's frustrating to get to a certain level and then pushed back down to a different level.
  • anon916851's avatar
    anon916851
    Not applicable
    2 years ago

    dont get my correct points when i win,the games need sorting out.

  • carlang29's avatar
    carlang29
    Seasoned Newcomer
    1 year ago

    I was at level 700 ish and was reset to level 1. Never got fixed. Was unable to do chores etc for weeks. Also took all my stars and I had over 70

  • EA_Rtas's avatar
    EA_Rtas
    Icon for Community Manager rankCommunity Manager
    1 year ago
    @carlang29 Hey there! Sorry to hear you're having an issue.

    This thread has been inactive for quite some time so I'm going to close it off. You are more than welcome to create a new thread for your issue so we can look into it for you.

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