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azrobin's avatar
azrobin
New Traveler
9 months ago

Solaitaire Home Story repair bundle purchased but not credited

I was playing Solaitaire Home Story and was unable to beat a very difficult level. I decided to purchase the Repair Bundle for 325 gems. It took the purchase but the screen froze, when I refreshed it...
EA_Rtas's avatar
EA_Rtas
Icon for Community Manager rankCommunity Manager
9 months ago

Hi again azrobin 

Just checking in to see if you still didn't receive the bundle you purchased?

If so can you please let me know your Pogo username as I asked above so we can look into this for you.

  • azrobin's avatar
    azrobin
    New Traveler
    9 months ago

    In still have not. I've sent in multiple receipts via email, always get a different person. My Pogo user name is azrobin

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