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azrobin's avatar
azrobin
Seasoned Rookie
7 months ago

Solaitaire Home Story repair bundle purchased but not credited

I was playing Solaitaire Home Story and was unable to beat a very difficult level. I decided to purchase the Repair Bundle for 325 gems. It took the purchase but the screen froze, when I refreshed it...
EA_Rtas's avatar
EA_Rtas
Icon for Community Manager rankCommunity Manager
7 months ago

Hey there azrobin sorry to hear you didn't receive the bundle you purchased.

Can you let me know your Pogo username so I can get this looked into for you.

azrobin's avatar
azrobin
Seasoned Rookie
7 months ago

Like I mentioned already multiple times, player Id is azrobin and nobody has done anything to resolve this. I'm not putting a dime more into buying crap off EA Sports since they've decided they don't care about customer service or customer experience. Matter of fact I might quit EA altogether and go to another platform, this is bull**bleep**.

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