Forum Discussion
Hello @mom4rtroops
Thanks for taking a moment to let us know what you're running into with Pogo Games, When you have a moment could we start by giving the following steps a try?
- Try restarting your device and potential your internet equipment
- Clear your Web browser Cookies/Cache
- Check if your device has updates, as well as your web browser
- Try using your browser Incognito Mode... This may require you to manually sign in
- Try downloading and using a different web browser (Google Chrome, Microsoft Edge, or Firefox)
Also, make sure your device meets the Requirements (<-- click here) to play POGO games. If you continue running into issues playing your games, Would it be possible to get the following information?
- Screenname:
- What Device are you using?
- Which web browser do you play on?
- Do you get an error message at all?
- Screenshot of how your game appears...
Thanks and have a Great Day!
- 12 months ago
the cards dont turnover now when we play they just flash but dont turn over even when i i use a joker or the bowling ball thing been that way for awhile am using facebook laptop
no error messages ricjo5963 screen name
- arat103110 months agoRising Traveler
Solitaire Home Story has froze. When I click continue nothing happens. I had just finished a game and am no longer able to proceed. I refreshed my screen, I exited out of the game and went back in and when the game loaded it was stuck on the same screen, I then logged off and rebooted by computer, went back into the game and it is still stuck
- EA_Illium10 months ago
EA Staff (Retired)
Hi @arat1031
Thanks for letting us know what you're running into with Pogo Games, When you have a moment, could we start by giving the following steps a try?
- Try restarting your device and potential your internet equipment
- Clear your Web browser Cookies/Cache
- Check if your device has updates, as well as your web browser
- Try using your browser Incognito Mode... This may require you to sign in manually
- Try downloading and using a different web browser (Google Chrome, Microsoft Edge, or Firefox)
Also, ensure your device meets the Requirements (<-- click here) to play POGO games.
Thanks and have a Great Day!
- 10 months ago
Solitaire Home Story has been frozen for a week. It is stuck at tap to continue with a blue star burst on the screen.
- EA_Illium9 months ago
EA Staff (Retired)
Hey @dartwoman63zo
Thanks for letting us know what you're running into with Pogo Games, When you have a moment, could we start by giving the following steps a try?
- Try restarting your device and potential your internet equipment
- Clear your Web browser Cookies/Cache
- Check if your device has updates, as well as your web browser
- Try using your browser Incognito Mode... This may require you to sign in manually
- Try downloading and using a different web browser (Google Chrome, Microsoft Edge, or Firefox)
Also, ensure your device meets the Requirements (<-- click here) to play POGO games.
Thanks and have a Great Day!
- Flaboyjack7 months agoNew Traveler
I am having that issue somewhat. I do a game and there always seems to be one card that won't accept. For example, I have a 2 and then match that with the showing ACE but it won't match. I have all but quite playing home story. Too many things you have to buy to even finish one level.
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