Forum Discussion

abcOOcjS4gbjKM's avatar
2 months ago
Solved

Solitaire Home Story Freezing

I am so frustrated because I won time and now I can't use it because a window popped up "Enchanted Love Season" and now it won't close and I play the game because it's frozen just like the weather here!

  • Hey there sorry to hear you ran into this issue,  there has been an update from Pogo_Sconnie which I'll include in this post.

    Final Update:

    Games Forums Home | Service Update - Solitaire Home Story

    "We’d like to provide an update. As you may know, the Season Pass is no longer available, and you should be able to enjoy Solitaire Home Story without issues. No Season Pass was scheduled for yesterday. If you purchased the Season Pass, your gems will be refunded. We’re currently collecting data to resolve this, and we’ll update this thread once refunds are processed. We apologize for any inconvenience this may have caused."

    sconnie

     

     

2 Replies

  • EA_Rtas's avatar
    EA_Rtas
    Icon for Community Manager rankCommunity Manager
    2 months ago

    Hey there sorry to hear you ran into this issue,  there has been an update from Pogo_Sconnie which I'll include in this post.

    Final Update:

    Games Forums Home | Service Update - Solitaire Home Story

    "We’d like to provide an update. As you may know, the Season Pass is no longer available, and you should be able to enjoy Solitaire Home Story without issues. No Season Pass was scheduled for yesterday. If you purchased the Season Pass, your gems will be refunded. We’re currently collecting data to resolve this, and we’ll update this thread once refunds are processed. We apologize for any inconvenience this may have caused."

    sconnie

     

     

  • davecat41997's avatar
    davecat41997
    Rising Rookie
    4 days ago

    Has nothing to do with Season pass, Today the game froze twice when I matched 4 or 5 cards in a row witch the game is designed to be able to do without incident.

    Twice I lost energy because I had to leave the game because I couldn't play.

    You owe Me 2 energies and fix the darn game. These win umpteen games badges are getting ridiculous. Too many people on playing the same badge is probably over loading the system. My cookies and temp folders are cleared, computer is up to date and the game still doesnt work.

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