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clasikchik's avatar
clasikchik
Rising Rookie
2 years ago
Solved

Solitaire Home Story Loading Issue

  What is being done about Solitaire Home Story not loading correctly. It's been over a week and I purchased the event and can't play it. I am getting the brush off. My 150 Pogis should be given back if I can't play. I can't wait 20 min for a hand to load and then go back to freezing after I've won a hand. They haven't even acknowledged this glitch on the Pogo Forum when they now it exists. Please help me!!!!

  • abbycattx's avatar
    abbycattx
    12 months ago

    Sconnie posted this update on the Pogo Blog on 7/30/2024

    Service Update – Solitaire Home Story

    Hi everyone –

    We understand that some of you are experiencing difficulties with Solitaire Home Story not loading properly. Please know that our team is actively investigating this issue. We truly appreciate your patience, and we’ll share any updates with you as soon as we have them. Thank you for your understanding.

    sconnie

19 Replies

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  • LuCurtisDt's avatar
    LuCurtisDt
    10 months ago

    I am having the same issue regarding the freezing of the screen and lost over an hour of infinity time and my season pass and the gems for the payment of the season pass. This only started when the pumpkin started to shine. Try removing the pumpkin!!!

  • ec4c7701a2e2875's avatar
    ec4c7701a2e2875
    7 months ago
    @arat1031 Right! Why does the game even exist? I can play everything but this game. Lol it stops me from completing challenges and events. Not cool.
  • majesticbearJB's avatar
    majesticbearJB
    Rising Newcomer
    4 months ago

    For apx 6 months or better home story and merge and only these games, no matter what computer I use or what ISP even new computer or at geek squad the same issue and that is after you start playing it boots you out and have to start the game over ad lose everything you have spent, I like so many others have complained about this issue and to no avail you have not made a attempt to fix this issue ,I knew I should not have renewed but I messed up and TRUSTED you folks so no referrals and will not renew , you fooled me once

  • barney6235's avatar
    barney6235
    Seasoned Newcomer
    4 months ago

    8 months later it's worse. Lame duck system it staff fosho

     

  • LMKrajewoL's avatar
    LMKrajewoL
    Newcomer
    4 months ago

    I don’t think this is solution for this week’s bingo challenge because I still can’t get it to load 

  • abc119416464's avatar
    abc119416464
    Newcomer
    4 months ago

    I'm having a problem with my room scenes all black, does anyone else have this problem and any idea's how to fix it?

  • bruce--1957hC's avatar
    bruce--1957hC
    Seasoned Newcomer
    4 months ago

    Mine isn't loading either, every time the theme page changes, mine is still stuck on the easter page and won't load from there.

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