Forum Discussion

imabelevermW's avatar
2 years ago

Solitaire Home Story will not load on my ipad after it changed the look

I have been able to play Solitaire Home Story with only minor blips. Today, I could play fine until I logged on and the game’s look had changed and now it wont load. Any ideas?  I have tried a different browser, turning my ipad off and back on and clearing my cache. My husband is able to play on his mac

10 Replies

  • Solitaire Home Story won’t load since yesterday. I have tried google, chrome, safari on my iPad and have also tried on my android phone. I have restarted, and cleared the cache. The ad pops up and just keeps trying to reload. This is the only game I am having this trouble with. Any ideas. 

  • Rosegirl387's avatar
    Rosegirl387
    Rising Vanguard
    2 years ago

    I used the two Jackpot Spins in Solitaire Home Story a little bit ago this morning, and now it shows I have to wait almost 24 hours for my next Spins.   I never had any trouble with that before.  

  • EA_Rtas's avatar
    EA_Rtas
    Icon for Community Manager rankCommunity Manager
    2 years ago

    Hey folks, I've merged another thread in here that was having the same issue. Sorry to hear you've been having problems loading into Solitaire Home Story.


    Just to clarify it sounds like you're running into the issue on mobile devices, @imabelevermW I see you said that your husband is able to play fine on his mac. Would you be able to try loading the game up on the mac also? Just to help us clarify the issue so we can look into it further.

    @s5son if you have access to a desktop device would you also be able to try the same and let us know if the game loads?

  • I am trying to play on my PC.  It loads, but I have lost all my progress.

  • s5son's avatar
    s5son
    New Novice
    2 years ago
    @EA_Rtas I don’t have a desktop. I was able to finally load on my android phone, but when I clicked on the wheel it froze and wouldn’t load. It is still not working on iPad. This is esp. frustrating as this is my fav game. I was thinking about buying a membership, but if I can’t play I am not sure there is a reason to anymore.
  • s5son's avatar
    s5son
    New Novice
    2 years ago

    Any idea if this issue is going to be resolved soon?

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