solitare home story is frozen from me doing anything, I just bought the 150 diamond package and pick up the awards. Played it 1 time and it locked up with just the blue lines swirlling around. I have redone my cashe and tried on another browser. Nothing
buckley360
HP Probook
Chrome
No error message
Screen shot attached to my previous message, but I'll attach it again.
I am having exactly the same issue and it happened when I broke down and bought the stupid ticket for 150 gems.
My user name is magretR and I am using an HP EliteBook, but have also used an HP desktop. I am using Chrome as my browser and I do not get an error message.
I have sent youall the info that you have asked for. It has been over a week now and others are having the same problem. I have never been so frustrated!!!!!
That is exactly what mine looks like also. It has been over a week and nothing.
Buckley, that is exactly like mine and margaretR"s screen shot. I have been going back and forth for over a week trying to get this fixed. Did you buy that 150 gem backage also?
Yes. Played all last week without it. When the track reset me back to the beginning today I figured why not, I'll buy the bonus pass. Shortly after the game stopped working.
Pogo screenname slavmo
HP laptop
Microsoft Edge
Blue pinwheel on screen. Game is completely frozen after buying the Easter Bonus.
Cleared Cache. Checked browser settings. Checked updates.
None of the suggestions helped.
I am having the same problem as others on this game. I've cleared my cache, rebooted my computer (twice!) and nothing. Now, I'm stuck. I can't complete the 2 day challenge & since I activated the first challenge of the latest marathon, I'm stuck there too. Is there a fix for this?
Screen-name: FaythhinGod1997
Device: tablet
Browser: Silk
This is in regards to a reply I sent around two, or three hours ago. So I went in to check the game as I have been doing throughout the day ever since this mess started. And found an even bigger mess.... The game took me all the way back to the beginning, & removed everything I should have received when I purchased the Season Activity Pass for 150 gems,, AND they didn't replace the gems I used to purchase the Season Activity Pass. Now, I am angry. I am on a fixed income and cannot deviate from my budget, but now I have to figure out what to do, & I have NOTHING to show for it!!! Please! Fix this. Give my gems back if you can't fix it. I have been with POGO since the beginning, & am a Club Pogo Member. I really enjoy Pogo games, & have no desire to leave. However, I cannot afford losses like this.
Thank you for your time spent reading this, & the effort you put into rectifying the problems with the game. I do hope you have a nice day. Sincerely, FaythinGod1997 --AKA--Sherry Hoernig
