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babaloo5_Xy's avatar
babaloo5_Xy
5 years ago

Speed of games poppit and others

Poppit and other games have suddenly slowed down a lot  . Very annoying . Nothing has changed on my end . Reason?   Thanks
EA_Arrenai's avatar
EA_Arrenai
Icon for EA Staff (Retired) rankEA Staff (Retired)
5 years ago

Hey there, @babaloo5_Xy.

Let's give a few things a try here to see if it improves game performance for you.

  • To start, please try our HTML5 troubleshooting. These steps are built out specifically for freezing and slowness issues like the one you describe, and have helped many people.
  • If you're on Chrome or Edge browsers, please also check out the Update on HD Games Running Slow in Chrome and Edge to see if the issue applies to you, and the fixes associated with that issue.
  • If you try the troubleshooting and still are still having trouble with your games, can you share your browser information from the Pogo Compatibility Tool, as well as your DxDiag? If you can attach it as a file to a post, I'd love to take a look.

Arrenai 🐱

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EA_Arrenai's avatar
EA_Arrenai
Icon for EA Staff (Retired) rankEA Staff (Retired)
5 years ago

Hey there, @babaloo5_Xy. I'm just checking in. How did the troubleshooting go?

Arrenai 🐱

Did you receive an awesome, helpful response? 👍 +XP!

Was your issue resolved by a great post? 🙌 Accept as Solution

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  • babaloo5_Xy's avatar
    babaloo5_Xy
    5 years ago

    When I followed your directions EDGE, WINDOWS10, would not recognize  'devmgmt' ... If I cant get the speed back to original levels I just won"t renew as some of the games (turbo21 for example) which use a timer are a frustrating waste of time to play..Ron J

    • EA_Arrenai's avatar
      EA_Arrenai
      Icon for EA Staff (Retired) rankEA Staff (Retired)
      5 years ago

      Hey there, @babaloo5_Xy.

      I'm sorry to hear you've had a tough time bringing up the program. You can also type "Device Manager" in the search bar on Windows 10, and it will pop up there.

      Arrenai 🐱

      Did you receive an awesome, helpful response? 👍 +XP!

      Was your issue resolved by a great post? 🙌 Accept as Solution

      ASK. ANSWER. LEVEL UP.

      • EA_Arrenai's avatar
        EA_Arrenai
        Icon for EA Staff (Retired) rankEA Staff (Retired)
        5 years ago

        Hey there, @babaloo5_Xy. I'm just checking in. How did the troubleshooting go for you?

        Arrenai 🐱

        Did you receive an awesome, helpful response? 👍 +XP!

        Was your issue resolved by a great post? 🙌 Accept as Solution

        ASK. ANSWER. LEVEL UP.

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